Need help navigating your medicare options?

Indianapolis – The State Health Insurance Assistance Program (SHIP) is a counseling program for people with Medicare. SHIP is provided by the Indiana Department of Insurance and Administration on Community Living. SHIP is part of a federal network of State Health Insurance Assistance Programs located in every state.

All of SHIP’s services are offered at no charge to consumers. SHIP is not affiliated with any insurance company or agency and does not sell insurance. SHIP is staffed by a crew of volunteer counselors who have completed intensive training to offer Medicare beneficiaries objective assistance in complete confidence.

With more than 100 SHIP sites throughout the state of Indiana, a SHIP counselor is never far away from those who need assistance. SHIP offers numerous events and presentations throughout the state of Indiana to assist Medicare beneficiaries. During open enrollment, some of these events include assistance using the online Planfinder Tool that allows beneficiaries to compare prescription drug plans and Medigap policies based on their specific needs. A listing of SHIP events can be found at

The Medicare Annual Enrollment Period (open enrollment) happens every year from October 15 through December 7. This is the one time of year when ALL people with Medicare can make changes to their Medicare Advantage health and prescription drug plans for the next year. It is important for Medicare beneficiaries to pay close attention to the mail they receive in the Fall. You may receive several important letters from your current insurance company, Social Security, and Medicare about any changes to your current coverage. If you purchase a new Medicare Advantage or Part D plan or switch plans during the annual enrollment period, the changes will begin January 1, 2018.

Medicare beneficiaries with income less than $1,850/month and limited assets might qualify for programs that help to pay for Part B monthly premiums, co-pays and deductibles. Some programs even help to pay for prescriptions. SHIP can help with these applications.

If you or someone you know needs help with their Medicare questions, call the SHIP helpline at 1-800-452-4800 or the TDD line for the hearing impaired at 1-866-846-0139. You also can find SHIP online at

The search for dedicated SHIP Volunteers is ongoing. If you are interested in becoming a volunteer, you can learn more and even apply at

SOURCE: News release from Indiana Department of Insurance

About the Indiana Department of Insurance
The Indiana Department of Insurance protects Indiana’s insurance consumers by monitoring and regulating the financial strengths and market conduct activities of insurance companies and agents. The department monitors insurance companies and agents for compliance with state laws to protect consumers and to offer them the best array of insurance products available. The department also assists Hoosiers with insurance questions and provides guidance in understanding how insurance policies work.


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